Last week, I wrote a letter to Target about one of their products rebelling against me and thus dishonoring my family, friends, and pet cat. They replied promptly, and I’m impressed by that. What I’m not impressed by, however, is their refusal to comply with my request for their assurance that it would never happen again.
I post this only for closure, because, I assure you, the comedy content is quite low.
Below is their response.
Dear Orlando Winters,
Thanks for taking the time to share your comments with us. Please accept my apologies for the up & up freezer bags leaking.
Hearing about your experience is very important to us, and I’ve shared your comments with our Store Operations team. While this may not benefit you today, your feedback helps us make our stores, merchandise and services better for every guest.
You can return the unused up & up freezer bags to any Target store for a refund. If you have your receipt, please take that with you. Without a receipt, the refund will be in the form of a Target GiftCard for the lowest selling price.
We always welcome your comments. If you ever have questions about our products or services please call our Target Guest Relations team at (800) 440-0680.
We look forward to serving you again soon at Target.
Target Guest Relations